TORONTO, Ontario – October 6, 2022 – Toyota Canada Inc. (TCI) provided an update on the recall involving certain 2023 model year bZ4X vehicles.
The company has not yet delivered any units to its Canadian dealers and will not release any into the Canadian market until the remedy explained below is in place.
The hub bolts of the impacted vehicles will be replaced with newly designed hub bolts with washers, and the wheels will be replaced with improved wheels.
Remedy parts are already being prepared, and Toyota’s goal is to begin implementing the remedy by November 2022.
Reminder of the circumstances
The hub bolts attaching the wheels of the subject vehicles can loosen to the point where the wheel can detach from the vehicle. If a wheel detaches from the vehicle while driving, it could result in a loss of vehicle control, increasing the risk of a crash. While Toyota Canada has not yet released any bZ4X units to the Canadian market, the company has reiterated that no one should drive these vehicles until the remedy is performed.
Information about automotive recalls, including but not limited to the list of involved vehicles, is current as of today’s filing date and is subject to change thereafter. For the most up-to-date Safety Recall Information on Toyota and Lexus vehicles, customers should check their vehicle’s status by visiting Toyota.ca/recall or lexus.ca/recall and entering their Vehicle Identification Number (VIN).
For any additional questions, customer support is also available by calling Toyota Customer Interaction Centre at 1-888-TOYOTA-8 (1-888-869-6828)
About Toyota Canada Inc.
Toyota Canada Inc. (TCI) is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota has sold over six million vehicles in Canada through a national network of 287 Toyota and Lexus dealerships. Toyota is dedicated to bringing safety, quality, dependability and reliability to the vehicles Canadians drive and the service they receive. TCI’s head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax, and parts distribution centres in Clarington and Vancouver. Toyota also operates two manufacturing facilities in Canada. Having produced more than nine million vehicles, popular Canadian models built at these facilities include Toyota RAV4, Toyota RAV4 Hybrid, Lexus RX 350 and RX 450h hybrid, as well as Lexus NX 250, NX 350 and NX 350h hybrid. The company has sold more than 19 million electrified vehicles worldwide and is the number one seller of electrified vehicles in Canada.