TORONTO, ON., July 15, 2015 – Toyota Canada Inc. (TCI) today announced that it is conducting a safety recall of approximately 9,515 Model Year 2012-2014 Prius v hybrid vehicles.
In the involved vehicles, the current software settings for the motor/generator control electronic control unit (ECU) and hybrid control ECU could result in higher thermal stress in certain transistors, potentially causing them to become damaged. If this happens, various warning lights will illuminate and the vehicle can enter a failsafe mode. In rare circumstances, the hybrid system might shut down while the vehicle is being driven, resulting in the loss of power and the vehicle coming to a stop.
Owners of the involved vehicles will be notified by first class mail. Toyota dealers will update the software for both the motor/generator control ECU and hybrid control ECU in the involved vehicles.
Information about automotive recalls, including but not limited to the list of involved vehicles, is subject to change over time. For the most up-do-date Safety Recall information on Toyota vehicles, customers should check their vehicle’s status by visiting toyota.ca/recall and entering the Vehicle Identification Number (VIN). For any additional questions, customer support is also available by calling Toyota Customer Interaction Centre at 1-888-TOYOTA-8 (1-888-869-6828).
About Toyota Canada Inc.
Toyota Canada Inc. (TCI) is the exclusive Canadian distributor of Toyota, Lexus and Scion vehicles. Toyota has sold over 4.6 million vehicles in Canada through a national network of 285 Toyota, Lexus and Scion dealerships. Toyota is dedicated to bringing safety, quality, dependability and reliability in the vehicles Canadians drive and the service they receive. TCI’s head office is located in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax and parts distribution centres in Toronto and Vancouver. Toyota operates two manufacturing facilities in Canada which build popular Canadian vehicles: Toyota RAV4, Toyota Corolla, Lexus RX 350 and RX 450h hybrid and celebrated production of its 6 millionth vehicle.