(TORONTO, ON – November 15, 2017) Toyota Canada Inc., announced that it is conducting a safety recall in Canada of 363 Model Year 2012 - 2015 Prius Plug-In Hybrid vehicles.

The hybrid system on the involved Prius Plug-In Hybrid vehicles contains an Electric Vehicle (EV) fuse which may malfunction if the vehicle is repeatedly operated in EV mode under high-load driving conditions, such as during a long hill climb. If the fuse malfunctions, warning lights and warning messages will illuminate. In some cases, the vehicle can be driven, but with reduced power. In other cases, the hybrid system could shut down, resulting in the loss of motive power. Power steering and braking will not be affected. Loss of motive power while driving at higher speeds can increase the risk of a crash.          

For all involved vehicles, Toyota dealers will replace the fuse with an improved one at no cost to customers.  All known owners will receive a notification by first-class mail starting in January 2018.

Information about automotive recalls, including but not limited to the list of involved vehicles, is subject to change over time. For the most up-do-date Safety Recall information on Toyota vehicles, customers should check their vehicle’s status by visiting toyota.ca/recall and entering the Vehicle Identification Number (VIN). For any additional questions, customer support is also available by calling Toyota Customer Interaction Centre at 1-888-TOYOTA-8 (1-888-869-6828). 

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Media Contacts:

Alice Young Jeon
Consultant, Corporate Communications
Toyota Canada Inc.
ajeon@toyota.ca  
(416) 904-5626

Michael Bouliane
Manager, Corporate Communications
Toyota Canada Inc.
mbouliane@toyota.ca
(416) 459-9469