Lexus Recalls Certain Model Year 2010 HS 250h Vehicles

(TORONTO, ONTARIO – October 4, 2017) Toyota Canada Inc., announced that it is conducting a safety recall of certain Model Year 2010 Lexus HS 250h vehicles in Canada, involving 1,147 vehicles.

In the involved vehicles, a manufacturing issue in the hybrid vehicle transaxle assembly may cause components to wear, leading to a potential short circuit.  This condition will illuminate warning lights and warning messages.  In most cases, the vehicle will enter a fail-safe mode, resulting in reduced propulsion and allowing the vehicle to be driven safely for a limited distance.  Under rare conditions, the hybrid system could shut down.  While power steering and braking assist will function normally, a hybrid system shutdown while driving at higher speeds could increase the risk of a crash.

For all involved vehicles, Lexus dealers will replace the hybrid vehicle transaxle assembly with a new one at no cost to customers.  All known owners of the involved vehicles will be notified by first class mail by late November.
  
Information about automotive recalls, including but not limited to the list of involved vehicles, is subject to change over time.  For the most up-to-date Safety Recall information on Lexus vehicles, customers should check their vehicle’s status by visiting lexus.ca/recall and entering the Vehicle Identification Number (VIN). For any additional questions, customer support is also available by calling the Lexus Customer Service at 1-800-26-LEXUS (1-800-265-3987).

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Media Contacts:

Alice Young Jeon
Consultant, Corporate Communications
Toyota Canada Inc.
ajeon@toyota.ca  
(416) 904-5626

Michael Bouliane
Manager, Corporate Communications
Toyota Canada Inc.
mbouliane@toyota.ca
(416) 459-9469