(TORONTO, ON – June 29, 2017) Toyota Canada Inc. (TCI), announced that it is conducting a safety recall of certain Model Year 2017 Lexus ES 350 vehicles in Canada. Approximately 19 vehicles are involved.
The right‐hand side tie rod assembly in the involved vehicles may not have been installed properly. In some cases, over time: the driver may experience noise; the vehicle can drift to the left or right while driving; or the vehicle may experience a loss of steering control. This can increase the risk of a crash.
For all involved vehicles, Lexus dealers will confirm that the right‐hand side tie rod lock nut is properly tightened. If the lock nut is loose, the dealer will replace the lock nut, the steering gear assembly, and the tie rod assembly with new ones at no cost to customers. All known owners of the involved vehicles will receive a notification by first class mail starting in mid‐July.
Information about automotive recalls, including but not limited to the list of involved vehicles, is subject to change over time. For the most up-to-date Safety Recall information on Lexus vehicles, customers should check their vehicle’s status by visiting lexus.ca/recall and entering the Vehicle Identification Number (VIN). For any additional questions, customer support is also available by calling the Lexus Customer Service at 1-800-26-LEXUS (1-800-265-3987).
Alice Young Jeon
Consultant, Corporate Communications
Toyota Canada Inc.
Manager, Corporate Communications
Toyota Canada Inc.
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