TORONTO, ON (March 19, 2020) – Toyota is conducting a safety recall involving certain 2020 model year Highlander vehicles in Canada. Approximately 3,960 vehicles are involved in this recall.
The subject vehicles are equipped with a feature that stops and restarts the engine. Under certain driving patterns and vehicle conditions, this feature may not operate correctly resulting in a vehicle stall. If a vehicle stall occurs, an audible chime will sound and multiple warning indicators will illuminate. If a vehicle stall occurs while driving at higher speeds, this could increase the risk of a crash.
For all involved vehicles, Toyota dealers will reflash the engine control unit (ECU) at no cost.
Owners of involved vehicles will be notified by mid-May 2020.
Information about automotive recalls, including but not limited to the list of involved vehicles, is subject to change over time. For the most up-to-date Safety Recall information on Toyota and Lexus vehicles, customers should check their vehicle’s status by visiting Toyota.ca/recall or Lexus.ca/recall and entering their Vehicle Identification Number (VIN). For any additional questions, customer support is also available by calling Toyota Customer Interaction Centre at 1-888-TOYOTA-8 (1-888-869-6828) or Lexus Guest Service at 1-800-26-LEXUS (1-800-265-3987).
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Every effort has been made to ensure the product specifications, equipment, and content on this site are accurate based on information available at time of publishing. In some cases, certain changes in standard equipment or options may occur, which may not be reflected online. Toyota Canada reserves the rights to make these changes without notice or obligation.