TORONTO, Ontario – November 1, 2023 – Toyota is conducting a safety recall involving certain 2013 - 2018 model year Toyota RAV4 vehicles. Approximately 249,416 vehicles are involved in this recall in Canada.
Some replacement 12-volt batteries of the size specified for the subject vehicles have smaller top dimensions than others. If a small- top battery is used for replacement and the hold-down clamp is not tightened correctly, the battery could move when the vehicle is driven with forceful turns. The movement could cause the positive battery terminal to contact the hold-down clamp and short circuit, increasing the risk of a fire.
Toyota is currently preparing the remedy. When the remedy is available, Toyota dealers will replace the battery hold-down clamp, battery tray, and positive terminal cover with improved ones at no cost to owners.
Toyota will notify affected owners about this issue by late December 2023.
Information about automotive recalls, including but not limited to the list of involved vehicles, is current as of today’s filing date and is subject to change thereafter. For the most up-to-date Safety Recall Information on Toyota and Lexus vehicles, customers should check their vehicle’s status by visiting Toyota.ca/recall or Lexus.ca/recall and entering their Vehicle Identification Number (VIN).
For any additional questions, customer support is also available by calling Toyota Customer Interaction Centre at 1-888-TOYOTA-8 (1-888-869-6828) or Lexus Guest Service at 1-800-26-LEXUS (1-800-265-3987).
Every effort has been made to ensure the product specifications, equipment, and content on this site are accurate based on information available at time of publishing. In some cases, certain changes in standard equipment or options may occur, which may not be reflected online. Toyota Canada reserves the rights to make these changes without notice or obligation.