Toyota is conducting a safety recall involving certain Lexus vehicles

TORONTO, Ontario – June 27, 2024 – Toyota is conducting a safety recall involving certain 2024 Lexus RX and 2024-2025 Lexus NX vehicles. Approximately 1,021 Lexus vehicles are involved in this recall in Canada.

The head restraints for the front driver and passenger seats may be removable without pressing the release button. This may result in the vehicle not meeting a federal safety standard, increasing the risk of injury to an occupant in the event of a rear-end crash if a head restraint is removed and not replaced.

Lexus dealers will replace the front driver and passenger seat head restraints at no cost to customers.

Customers will be notified about this issue through the mail by late August 2024.

Information about automotive recalls, including but not limited to the list of involved vehicles, is current as of today’s filing date and is subject to change thereafter. For the most up-to-date Safety Recall Information on Toyota and Lexus vehicles, customers should check their vehicle’s status by visiting or and entering their Vehicle Identification Number (VIN).

For any additional questions, customer support is also available by calling Toyota Customer Interaction Centre at 1-888-TOYOTA-8 (1-888-869-6828) or Lexus Guest Service at 1-800-26-LEXUS (1-800-265-3987).


Every effort has been made to ensure the product specifications, equipment, and content on this site are accurate based on information available at time of publishing. In some cases, certain changes in standard equipment or options may occur, which may not be reflected online. Toyota Canada reserves the rights to make these changes without notice or obligation.