Toyota Motor Manufacturing Canada wins 2024 Gold J.D. Power Plant Quality Award

CAMBRIDGE, Ontario – June 27, 2024 - Toyota Motor Manufacturing Canada Inc. (TMMC) was honoured today with a Gold J.D. Power Plant Quality Award in the J.D. Power 2024 U.S. Initial Quality Study recognizing the world’s top automotive plants. Today’s award, given to TMMC’s South Plant for building the Lexus RX, marks the 22nd J.D. Power Plant Quality Award - 12 of which have been Gold or Platinum.

“In a few days, on Canada Day, we will reflect on what it means to be Canadian. While celebrating with family and friends, TMMC team members can be proud that once again they are being recognized for producing the highest quality vehicles in the Americas” said Frank Voss, President, Toyota Motor Manufacturing Canada. 

“Toyota Motor Manufacturing Canada Inc. receiving the Gold America’s Plant award again this year shows the continued commitment of its workers to providing high quality, defect free vehicles for its buyers” said Frank Hanley, senior director of auto benchmarking at J.D. Power."

The J.D. Power 2024 U.S. Initial Quality Study includes 2024 model year vehicles purchased or leased between November 2023 and February 2024. Customers own the vehicles for 90 days following their purchase and then complete the J.D. Power survey. Plant awards are based on the lowest number of customer-reported defect/malfunction problems per vehicle. This year, TMMC’s South Plant in Cambridge, Ontario won the top award in the North and South America Region for building the Lexus RX. This is the eleventh award for TMMC’s South Plant.

Between 1991 and 2024, TMMC has been recognized with 22 awards. These include three platinum awards, awarded to the top automotive manufacturing plant in the world. TMMC remains the most awarded plant in the Americas and is now tied for the top spot as the most awarded plant in the world.

About Toyota Motor Manufacturing Canada

Toyota Motor Manufacturing Canada Inc. (TMMC) manufactures the Toyota RAV4, RAV4 Hybrid, Lexus RX 350, RX 350h and RX 500h as well as the Lexus NX and NX Hybrid at three manufacturing facilities in Ontario. TMMC is the most awarded auto plant in the Americas and the second most awarded plant globally. It employs over 8,500 Canadians, has the capacity to produce more than 500,000 vehicles annually and has been Canada’s highest volume automotive manufacturer over the past five years.

About J.D. Power

J.D. Power is a global leader in automotive data and analytics, and provides industry intelligence, consumer insights and advisory solutions to the automotive industry and selected non-automotive industries. J.D. Power leverages its extensive proprietary datasets and software capabilities combined with advanced analytics and artificial intelligence tools to help its clients optimize business performance.

J.D. Power was founded in 1968 and has offices in North America, Europe and Asia Pacific. To learn more about the company's business offerings, visit JDPower.com/business. The J.D. Power auto-shopping tool can be found at JDPower.com.