Toyota announces voluntary safety campaign of certain Toyota and Lexus vehicles to replace the Crankshaft Pulley

TORONTO, ON., November 9, 2011– Toyota Canada Inc. (TCI) announced that it will conduct a voluntary safety campaign involving approximately 17,505 Toyota and 5,498 Lexus vehicles to replace the crankshaft pulley on the V6 engine.
There is a possibility that the amount of the adhesive agent applied between the outer ring and the torsional rubber damper (inner ring) in the crankshaft pulley may be inadequate.  If the adhesive is insufficient, there is a possibility that the outer ring may become misaligned with the inner ring, causing noise and/or illumination of the discharge warning light.  In some cases, the belt for the power steering pump may become detached from the pulley which could result in a sudden increase in steering effort.
The vehicles involved are certain:
  • 2004 Avalon
  • 2004 and 2005 Camry, Camry Solara, Highlander, Sienna
  • 2006 Highlander HV
  • 2005 ES330
  • 2004 and 2005 RX330
  • And 2006 RX400h
No other Toyota or Lexus vehicles or these Toyota model year vehicles equipped with 4-cylinder engines are involved. 
Toyota is working to obtain the necessary replacement parts.  Once the replacement parts have been produced in sufficient quantities, Toyota will send an owner notification by first class mail advising owners to make an appointment with an authorized Toyota or Lexus dealership to have the crankshaft pulley inspected and if necessary, replaced at no charge.  The owner notifications will be mailed by first class mail beginning early 2012. 
Customers who have any questions are asked to contact their local Toyota or Lexus dealership, contact Toyota Canada at 1-888-TOYOTA-8 (1-888-869-6828), or contact Lexus of Canada at 1-800-26-LEXUS (1-800-265-3987).


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