TORONTO, Ontario – July 12, 2023 – Toyota is conducting a safety recall involving certain involving certain 2021-2022 model year Toyota RAV4 Prime and certain 2022 model year Lexus NX450h+ vehicles in Canada. Approximately 5,981 vehicles are involved in this recall in Canada
A component that converts electricity voltage could be damaged in manufacturing and experience a short circuit, generating excessive heat. Under certain conditions, this short circuit can generate enough heat to increase the risk of a vehicle fire.
For all applicable vehicles, Toyota and Lexus dealers will replace the DC-DC converter with an improved part at no cost to customers.
Toyota will notify affected owners about this issue by early September 2023.
Information about automotive recalls, including but not limited to the list of involved vehicles, is current as of today’s filing date and is subject to change thereafter. For the most up-to-date Safety Recall Information on Toyota and Lexus vehicles, customers should check their vehicle’s status by visiting Toyota.ca/recall or Lexus.ca/recall and entering their Vehicle Identification Number (VIN).
For any additional questions, customer support is also available by calling Toyota Customer Interaction Centre at 1-888-TOYOTA-8 (1-888-869-6828) or Lexus Guest Service at 1-800-26-LEXUS (1-800-265-3987).
Every effort has been made to ensure the product specifications, equipment, and content on this site are accurate based on information available at time of publishing. In some cases, certain changes in standard equipment or options may occur, which may not be reflected online. Toyota Canada reserves the rights to make these changes without notice or obligation.